PRIVACY POLICY

Effective Date: 31/03/2026

1. WHO WE ARE

The Noojee Truffle Festival is conducted under the auspices of the Noojee and District Historical Society (“the Society”).

The Society is the legal entity responsible for the collection, use, storage, and disclosure of personal information in connection with the Festival.

The Festival Committee operates under delegation from the Society to organise and deliver the Festival.

2. SCOPE OF THIS POLICY

This policy applies to all personal information collected via:
– our website (https://noojeetrufflefestival.com.au/)
– online bookings and enquiries
– event participation
– email and social media interactions

This policy does not automatically apply to individual truffle growers or venues. Each grower or venue is responsible for their own privacy obligations where they collect or use personal information independently.

3. WHAT PERSONAL INFORMATION WE COLLECT

We only collect personal information that is reasonably necessary to carry out our activities and functions.

We may collect the following personal information:
– name
– email address
– phone number
– postal address
– booking and attendance information
– communications and enquiry details
– IP address and device information
Payment details are processed by secure third-party payment providers and are not stored by us.
We do not collect sensitive information unless required and with your consent.

4. HOW WE COLLECT PERSONAL INFORMATION

We collect personal information when you:
– make a booking or enquiry
– subscribe to communications
– interact with our website or social media
– attend festival events
– provide information directly to us

Where reasonable and practicable, we collect personal information directly from you. In limited circumstances, we may receive information from third parties and will take reasonable steps to notify you where appropriate.

5. PURPOSE OF COLLECTION

We collect and use personal information to:
– manage bookings and event participation
– communicate with you
– provide customer service
– improve our services and website
– send marketing communications where permitted by law

You may opt out of marketing communications at any time.

6. DISCLOSURE OF PERSONAL INFORMATION

We may disclose personal information to:
– service providers (including IT, booking, and marketing platforms)
– event partners where necessary to deliver services
– contractors and staff performing operational functions

We do not sell personal information.

Where personal information is shared with third parties, we take reasonable steps to ensure it is handled in accordance with the Australian Privacy Principles.

7. DATA CONTROL AND USE BY PARTICIPANTS

Personal information collected through the Festival is controlled by the Society.

Individual growers, venues, and event partners may receive limited personal information where necessary to deliver specific services.

Such parties must not use personal information for their own marketing or unrelated commercial purposes unless:
– the individual has provided explicit consent; or
– the information was collected independently by that party.

8. OVERSEAS DISCLOSURE

Some service providers may store or process data overseas.

Where this occurs, we take reasonable steps to ensure that overseas recipients handle personal information in a manner consistent with the Australian Privacy Principles.

9. DATA SECURITY AND RETENTION

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal obligations.

Where personal information is no longer required, we will take reasonable steps to destroy or de-identify it.

In the event of a data breach, we will comply with the Notifiable Data Breaches scheme under the Privacy Act 1988 (Cth).

10. ACCESS AND CORRECTION

You may request access to or correction of your personal information by contacting us.
We will respond to such requests in accordance with the Australian Privacy Principles.

11. COMPLAINTS

If you have a complaint about how personal information is handled, you may contact the Privacy Officer of the Society using the details below.

We will investigate and respond to your complaint within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.


12. CONTACT DETAILS

Privacy Officer 
Noojee and District Historical Society 
Email: info@noojeetrufflefestival.com.au 
Address: 68 Mt Baw Baw Rd Noojee, Victoria 3831 

14. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The latest version will be published on our website.